AMSTERDAM — ING is utilizing generative AI in its know-your-customer processes to spice up productiveness for its knowledge analysts and enhance the shopper expertise. The generative AI efforts for KYC have each an operational and shopper profit, Marnix van Stiphout, chief working officer and chief expertise officer advert interim at 976 billion euros ($1.1 trillion) ING, […]
ING implements gen AI for know your buyer processes
